Salesforce B2C Solution Architect’s Handbook: Design scalable and cohesive business-to-consumer experiences with Salesforce Customer 360 By: Mike King Read more
Effective Platform Product Management: A product manager’s guide to strategizing and executing the platform business model to expand the customer base By: Tabassum Memon Read more
Implementing Identity Management on AWS: A real-world guide to solving customer and workforce IAM challenges in your AWS cloud environments By: Jon Lehtinen Read more
Enterprise LMS with Adobe Captivate Prime: Design and develop world-class learning experiences for your employees, partners, and customers By: Damien Bruyndonckx Read more
Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement by Martin Kihn Read more
How to Become a Master of Persuasion: Establishing Value and Convincing Your Customers of It By: Tony Treacy Read more
Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement By: Martin Kihn, Christopher B O’Hara Read more
Behavioral Data Analysis with R and Python: Customer-Driven Data for Real Business Results By: Florent Buisson Read more
Customer Experience 3 0: High-profit Strategies in the Age of Techno Service By: John A Goodman Read more
The Energy Switch: How Companies and Customers Are Transforming the Electrical Grid and the Future of Power By: Peter Kelly-Detwiler Read more
Working with Microsoft Forms and Customer Voice: Efficiently gather and manage customer feedback, insights, and experiences By: Welly Lee Read more
The Effortless Experience: Conquering the New Battleground for Customer Loyalty By: Matthew Dixon, Nick Toman, Rick DeLisi [Audiobook] Read more
Business Process Mapping: Improving Customer Satisfaction By: J Mike Jacka, Paulette J Keller Read more
The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers and Clients for Life By: Matt Oechsli [Audiobook] Read more
What Your Customer Wants and Can*t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics By: Melina Palmer [Audiobook] Read more
There’s a Customer Born Every Minute: P T Barnum’s Amazing 10 :Rings of Power: for Creating Fame, Fortune, and a Business Empire Today — Guaranteed! By: Joe Vitale [Audiobook] Read more
The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior By: David S Duncan Read more