: Includes Copywriting: Persuasive Words that Sell, Mind Hacking: 25 Advanced Persuasion Techniques, Email Marketing: Convert Leads into Customers : Updated 2019 Internet Edition By: Luigi Padovesi [Audiobook] Read more
Continuous Discovery Habits: Discover Products That Create Customer Value and Business Value By: Teresa Torres [Audiobook] Read more
Selling the Price Increase: The Ultimate B2B Field Guide for Raising Prices Without Losing Customers By: Jeb Blount Read more
What to Ask: How to Learn What Customers Need but Don’t Tell You By: Andrea Belk Olson [Audiobook] Read more
Stop Listening to the Customer: Try Hearing Your Brand Instead By: Adam Ferrier [Audiobook] Read more
Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships By: Daniel Lafreni*re [Audiobook] Read more
The Ultimate Question 2 0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World By: Fred Reichheld [Audiobook] Read more
Software in 30 Days: How Agile Managers Beat the Odds, Delight Their Customers, and Leave Competitors in the Dust By: Jeff Sutherland, Ken Schwaber Read more
Storytelling Made Easy: Persuade and Transform Your Audiences, Clients and Customers-Simply, Quickly and Profitably By: Michael Hauge Read more
Solving Product: Reveal Gaps, Ignite Growth, and Accelerate Any Tech Product with Customer Research By: *tienne Garbugli Read more
Marketing Communications: Integrating Online and Offline, Customer Engagement and Digital Technologies By: Pr Smith, Ze Zook Read more
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture By: Robert Spector, breAnne O Reeves Read more
MANNING FIGHTING CHURN CUSTOMER BEHAVIOR LOAD THE EVENT DATA INTO POSTGRESQL AND RUN ANALYTICS-iLLiTERATE Read more
Digital Customer Service: Transforming Customer Experience for an On-Screen World By: Rick DeLisi, Dan Michaeli Read more
The Art of Excellent Products: Enchanting Customers with Premium Brand Experiences By: Riccardo Illy [Audiobook] Read more
Digital Customer Experience Engineering: Strategies for Creating Effective Digital Experiences By: Lars Wiedenhoefer Read more
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You By: Pamela Slim [Audiobook] Read more
Building a StoryBrand: Clarify Your Message So Customers Will Listen (mobi) By: Donald Miller Read more