The Trusted Advisor: 20th Anniversary Edition By: David H Maister, Charles H Green, Robert M Galford [Audiobook]

The Trusted Advisor: 20th Anniversary Edition By: David H Maister, Charles H Green, Robert M Galford [Audiobook] | Audiobooks – Self-Help | MP3@64.0kb/s | 292.46 MiB
2021-06-15 | ASIN: 1666125040 | english | 10h38m

Author: David H. Maister, Robert M. Galford, Charles H. Green
Narrated by: BJ Harrison

In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.

In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step – engage, listen, frame, envision, and commit – is richly described in distinct chapters.

This book is “a brilliant reminder for each of us to focus on the needs of those we are serving – clients, customers, colleagues” (Timothy A. Welsh, vice chair, Consumer and Business Banking, US Bancorp). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential for anyone who must advise, negotiate, or manage complex relationships with others.

File List (Click to Show)

10M	The Trusted Advisor 20th Anniversary Edition 001.mp3
3.8M	The Trusted Advisor 20th Anniversary Edition 002.mp3
1.2M	The Trusted Advisor 20th Anniversary Edition 003.mp3
4.0M	The Trusted Advisor 20th Anniversary Edition 004.mp3
16M	The Trusted Advisor 20th Anniversary Edition 005.mp3
13M	The Trusted Advisor 20th Anniversary Edition 006.mp3
16M	The Trusted Advisor 20th Anniversary Edition 007.mp3
17M	The Trusted Advisor 20th Anniversary Edition 008.mp3
16M	The Trusted Advisor 20th Anniversary Edition 009.mp3
12M	The Trusted Advisor 20th Anniversary Edition 010.mp3
26M	The Trusted Advisor 20th Anniversary Edition 011.mp3
7.7M	The Trusted Advisor 20th Anniversary Edition 012.mp3
9.0M	The Trusted Advisor 20th Anniversary Edition 013.mp3
11M	The Trusted Advisor 20th Anniversary Edition 014.mp3
11M	The Trusted Advisor 20th Anniversary Edition 015.mp3
5.3M	The Trusted Advisor 20th Anniversary Edition 016.mp3
11M	The Trusted Advisor 20th Anniversary Edition 017.mp3
22M	The Trusted Advisor 20th Anniversary Edition 018.mp3
14M	The Trusted Advisor 20th Anniversary Edition 019.mp3
13M	The Trusted Advisor 20th Anniversary Edition 020.mp3
8.5M	The Trusted Advisor 20th Anniversary Edition 021.mp3
8.1M	The Trusted Advisor 20th Anniversary Edition 022.mp3
14M	The Trusted Advisor 20th Anniversary Edition 023.mp3
7.9M	The Trusted Advisor 20th Anniversary Edition 024.mp3
24M	The Trusted Advisor 20th Anniversary Edition 025.mp3
293M	total


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Audiobooks - Self-Help
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