Sales EQ: How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal By: Jeb Blount Read more
Managing Complexity in Social Systems: Leverage Points for Policy and Strategy; 2nd edition By: Christoph E Mandl Read more
Digital Customer Success: Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth By: Nick Mehta, Kellie Capote Read more