Emotional Intelligence: How to Use Nonviolent Communication to Skyrocket Your EQ: For Stress Relief, Effective Communication, Empathy, Overcoming Challenges, and Conflict Resolution By: Avery Wright Read more
Unstructured data analysis: entity resolution and regular expressions in SAS By: Matthew Windham Read more
The Handbook of Conflict Resolution: Theory and Practice By: Peter T Coleman, Morton Deutsch, Eric C Marcus Read more